See Mandate in action

FROM DECISION TO DONE

Decisions get made.Mandate makes sure they happen.

Mandate is the accountability system for important business decisions — giving each one an owner, the right evidence, a visible route and a verified finish across People, Assets and Finance.

See how it works →Explore capabilities

ONE OWNER · VISIBLE ROUTE · EVIDENCE · VERIFIED CLOSURE

WHAT IS MANDATE

Work that is owned, measured and finished.

Mandate turns requests, decisions, issues and obligations into owned, measurable work — then stays with them until the outcome is complete.

  1. REQUEST
  2. OWNER
  3. ACTION
  4. FOLLOW-THROUGH
  5. VERIFIED COMPLETE

  • Clear ownership

    Every request, decision, issue or obligation has one accountable person.

  • Measurable progress

    The route stays visible, so work does not disappear into inboxes and chat.

  • Verified finish

    Closure is recorded with evidence — not assumed because a notification was sent.

WHY MANDATE

A flag is not completion.

Notifications and task lists can show that something needs attention. Mandate is designed around a different outcome: the work happens, and the record proves it.

OTHER SYSTEMS

Notify and flag

A typical request path — not a claim about every product

  1. REQUEST
  2. ASSIGN
  3. NOTIFY
  4. FLAG

RESULTSomething needs attention.

MANDATE

Stay until it is done

The distinction Mandate is designed around

  1. REQUEST
  2. OWNER
  3. ACTION
  4. FOLLOW-THROUGH
  5. EVIDENCE
  6. COMPLETE

RESULTThe outcome happened and is recorded.

Not every competing system works identically. This is the operating distinction Mandate is designed around.

EVENT NAVIGATOR

Complexity behind the scenes. Clarity on the front end.

Mandate gathers the context, checks what matters, resolves accountability and watches for exceptions — while the person making the decision sees one clear next step.

WHAT MANDATE CHECKS

Pay rate increase · Emily Hart · +8%

Same case · assembled before a human decides

  • EMPLOYMENT TERMS

    Current salary and employment basis

    CURRENT
  • PAY BAND / POLICY

    Increase sits within approved band

    COMPLIANT
  • MANAGER JUSTIFICATION

    Reason attached

    AVAILABLE
  • FINANCE CONTEXT

    Budget impact within tolerance

    AVAILABLE
  • DECISION OWNER

    Head of People

    RESOLVED

WHAT THE DECISION MAKER SEES

Pay rate increase

Emily Hart · Marketing Specialist · +8%

Performance context
Above target
Manager justification
Attached
Policy / pay band
Compliant
Finance context
Within budget

Required evidence

Performance summary · Manager justification · Policy check

Request changesApprove

Mandate assembles the context. The person makes the decision.

ONE CONTROL MODEL

The business stays specialised. Control keeps it connected.

Company HQ sets the rules. People, Assets and Finance remain the source of truth. Control evaluates what needs attention, routes work to the right person, and stays quiet when everything is healthy.

COMPANY HQ

Company HQ

Sets the rules. Enables the business.

  • Organisation settings
  • Governance & authority
  • Features & controls
  • Data & connections

MANDATE

Control

Evaluates what is happening, routes what needs action, and keeps exceptions visible until the underlying condition is resolved.

  1. OWNER
  2. CONTEXT
  3. EVIDENCE
  4. ACTION WHEN NEEDED
  5. VERIFIED CLOSURE

CANONICAL BUSINESS DOMAINS

  • People

    Employee records · onboarding · leave · responsibility

  • Assets

    Asset register · custody · service · issues

  • Finance

    Approvals · commitments · receivables context

PERSONAL EXPERIENCE

Me

Where routed work, approvals, requests and personal information come together.

Completed action and evidence resolve back to the owning domain.

SYSTEM FLOW

NOT EVERY EVENT BECOMES A TASK

  1. DETECT
  2. EVALUATE
  3. ROUTE OR STAY QUIET
  4. ACT IF NEEDED
  5. VERIFY
  6. CLOSE

WHY WE BUILT MANDATE

Work doesn’t fail because people aren’t trying. It fails in the gaps.

Businesses are full of capable people working hard. The problems usually appear between them — when responsibility is unclear, a message never reaches the right person, an approval happens but never reaches the system that needs it, or ten people are included and nobody is truly accountable.

Work gets completed because someone remembered to chase it. Processes live in people’s heads. Decisions disappear into email and chat. And when something finally goes wrong, there is often no clear record of what happened, who owned it or how it was resolved.

Mandate is designed to remove those gaps.

It gives important work a clear owner, a visible path and a defined finish. It keeps the relevant context and evidence connected, stays with the underlying condition until it is resolved, and remembers how the business got there.

  • UNCLEAR OWNERSHIP

    Everyone is included. Nobody truly owns it.

  • LOST BETWEEN SYSTEMS

    The decision happened. The right record never heard about it.

  • NO VISIBLE PATH

    People know what they usually do, but the business cannot see how work moves.

  • NO BUSINESS MEMORY

    The problem gets solved once — then rediscovered next time.

CLEAR OWNER · VISIBLE PATH · VERIFIED FINISH · BUSINESS MEMORY

ALWAYS AVAILABLE

Mandate in everyone’s pocket.

From onboarding to everyday work, every authorised employee has a simple connection to the business — wherever they are.

ME STAYS WITH THE PERSON

From joining to everyday work.

  1. JOIN

    Onboarding · personal details

  2. KEEP CURRENT

    Documents · qualifications

  3. EVERYDAY WORK

    Leave · time · tasks · requests

Me

Your connection to the business

PROFILE82% COMPLETE

3 things need your attention

  • Complete your details

    Emergency contact missing

    ADD NOW
  • Onboarding

    6 of 7 steps complete

    CONTINUE
  • Leave

    Request leave from your phone

    NEW
  • Qualifications

    1 expires in 42 days

    REVIEW

WHAT THE BUSINESS GETS

Less chasing. Better records.

  • Less chasing

    Missing information goes to the person who can provide it.

  • Faster responses

    Staff can act from wherever the work happens.

  • One controlled record

    Mobile updates the same People and accountability history.

EMPLOYEE → ME → MANDATE PEOPLE · ONE PERSON · ONE RECORD · ONE HISTORY

CONTROL WITHOUT CHASING

Most of the business should stay quiet.

Mandate watches the expected path in the background. Leaders see the exception — not another wall of tasks.

147 KNOWN DECISIONS + OBLIGATIONS

143 are moving normally.

  • 143QUIET

    Proceeding normally

  • 3WATCH

    Approaching attention

  • 1ACTION

    Needs intervention

ATTENTION REQUIRED · 1 OF 147

Approval deadline passed

The expected decision did not arrive. Mandate surfaced the exception to the accountable owner.

Owner
Head of People
Expected
Approval decision
Evidence
Ready
Next
Escalate to decision owner

START WITH CONTROL

Turn your important decisions into action.

Give every important decision one owner, a visible route and a verified finish — then let Mandate surface only what genuinely needs attention.

See Mandate in actionExplore capabilities

PEOPLE · ASSETS · FINANCE · ME · ONE ACCOUNTABILITY SYSTEM

Mandate — Decisions get made. Mandate makes sure they happen.